Members of Parliament are elected to the House of Commons to represent the interests and concerns of all the people who live in their constituency, whether they voted for them at the General Election or not. They are only able to deal with issues raised by people who live in their constituency, called constituents.
MPs consider and vote on legislation and use their position to ask government ministers questions about current issues.
They split their time between working in Parliament and working in the constituency. In Parliament, MPs spend their time fighting for the interests of their constituents, attending debates, scrutinising and voting on legislation, and attending meetings. In the constituency MPs attend meetings and community events, as well as visiting local organisations and businesses as well as speaking to constituents.
Members of Parliament are able to help with all matters for which Parliament or central government is responsible.
When a constituent writes to their MP, they can write to the relevant department or official or the Minister involved. Many problems are solved in this way.
Alternatively, if a constituent is happy for the issue to be made public, an MP can ask an oral or written question, secure a debate or petition Parliament.
Oral or written questions
Once a month each minister from each government department answer questions from MPs at the Dispatch Box. There is a limit to the number of questions that can be asked. MPs can also table a written question to the relevant Government department, which are published in Hansard. http://www.parliament.uk/business/publications/hansard/
Adjournment Debate
MPs may be able to raise a constituent's issue in a half-hour Adjournment Debate. To get an adjournment debate, MPs must be successful in a ballot of Members of Parliament or have the subject chosen by the Speaker. The debates are usually the last business of the day and a government minister responds at the end of the debate.
Petition
Members of Parliament can present a petition to Parliament on behalf of their constituents. The format and wording of the petition need to be in a particular way. For more information or guidance, please contact -
Clerk of Public Petitions Journal Office House of Commons London SW1A 0AA
http://www.parliament.uk/get-involved/have-your-say/petitioning/public-…
MPs do not have any jurisdiction over local Council decisions. However, they can write to a local Council and ask them to look into a problem or to reconsider an issue. In the first instance, constituents should contact their local Council or Councillor.