Face to Face Assessments for Health and Disability Benefits

Updated 16 March 2020, 18:32.

Following the Coronavirus outbreak, face-to-face assessments for all sickness and disability benefits have been suspended with immediate effect, for the next three months. 

It covers claimants of Personal Independence Payments (PIP) and those on Employment and Support Allowance (ESA), as well as some on Universal Credit, and recipients of Industrial Injuries Disablement Benefit. It also covers new claims to these benefits.

Anyone who has a face-to-face assessment appointment scheduled from Tuesday 17 March onwards does not need to attend and will be contacted to discuss next steps and alternative arrangements, which could involve either telephone or paper-based assessments. We expect this measure will be in effect for the next 3 months but we will be regularly reviewing the position in line with Public Health advice.

DWP will continue to accept new claims for all benefits. Anyone already receiving PIP, ESA, Universal Credit or Industrial Injuries Disablement Benefit, will continue to receive their current payments as normal while alternative arrangements are put in place to review or reassess their claim.

Attached is a letter I received from the Minister for Disabled People, Health and Work, Justin Tomlinson MP, that sets out the changes in more detail. 



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Letter from Justin Tomlinson MP 116.09 KB